We have had to stop operating the iron-on transfers for health reasons. However, we are still happy to be of service to you.
We will be making this system available to you over the next few years so that you can view your orders that you have placed on The PatchFactory, Etsy The PatchFactory or deraufbuegler on Etsy. We also offer all of our iron-on transfers as cut plot files for download in this system.
To do this, log in with the email address you used on Etsy to place an order. If you need one, ask for a new password from this system.
In the customer area you can then view all the positions from previous orders. You can also download your invoice.
This system runs largely independently and will not be expanded any further. If you have any questions, please use the contact form provided here. We will answer your question within a week.